Your journey with us means the world. As a DVC customer, you can always expect great quality combined with second to none customer service, it’s what we do! From your initial meeting to driving your vehicle away, we’ll always be with you, every step of the way. Read on to discover more about the process of ordering your very own bespoke build with Doncaster Van Conversions.
Taking the first step
The first step in securing your next van, or improvement, is reaching out to our team. Based in Doncaster, feel free to swing by our studio to discuss your next project, or even see some of the creations we’ve recently created for other clients in person. We’re a friendly bunch, we promise!
Alternatively, you can give our team a call on 07734 215304 or send an email to email@example.com to get the conversation started. We’re open Monday to Friday 08:00 while 17:00 and available on weekends by appointment to ensure that we can always offer a day and time that suits you.
Meeting up to discuss your requirements
Sometimes, a photograph doesn’t do our skills and techniques true justice. When enquiring about your next van or project, we’ll invite you down to our studio to get a better feel for exactly who we are and what we can do, we’re big believers in keeping you in the loop from the very beginning.
At our initial meeting, our team will take the time to get to know your every need, what inspires you and what styles and tastes you have an eye for. This way, we can help create a van that is completely bespoke to you. Our team will also take some details to get the ball rolling with your project as soon as possible.
Follow up for the fun part
The part you’ll probably be most excited about, apart from driving your van away when complete, is the choices meeting. Our team will invite you back to our studio again, to show you our huge range of colours, materials, fabrics, lights, wheels, and well, you know the rest...
Planning your project
Our incredibly talented team will then go on to start bringing your vision to life. Creating plans and pulling together ideas, our team at DVC will work hard to ensure they can deliver exactly what you have in mind.
At DVC we have access to a range of van dealers to help you find your dream vehicle, alternatively, you can provide one for us to build, the choice is all yours!
Quote and show
Once we’ve pulled together the vision for your van, we’ll invite you back to our studio to show you exactly what our team have been working on. This is also a great time to make any final adjustments or changes you have in mind before we go to build!
Only when you’re 100% happy with what we plan to deliver, will we begin to move forward. Next, we’ll pull together a quote that reflects the materials and man power needed to build your project, nothing more, nothing less.
At DVC, we understand that every customer’s needs are different. If you’re looking to spread the cost of your project out, it’s not a problem. We have great rates for finance available across all of our vans to make sure you get the best deal.
Getting to work
With a vision in mind and a quote that matches, our team will commence with your build. We’re focused on making sure you’re involved every step of the way. When you work with DVC, our team will set up a WhatsApp chat with you so that you can watch your van’s build process with regular updates.
You drive away happy
From the planning stage to the handover of your van, we aim to complete your project in 4 to 6 weeks depending on complexity, and as we mentioned earlier, we’ll always keep you in the loop with images and videos via WhatsApp so you never miss a thing.
As sad as we’ll be to see you go, knowing you’re driving away happy is what makes our day. Our team will keep in touch to make sure you’re still happy with your final project, and as always, we’re here if you need us. If you ever fancy switching up your paint work, or need a new set of wheels, don’t hesitate to get in touch.
We love the fact that no two van projects are ever the same. If you want to discuss what you have in mind, feel free to give our team a call on 07734 215304 or send an email to firstname.lastname@example.org and see what we can do for you.